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01. FAQ’S 02. Warranty 03. Maintenance & Care 04. Documents
FAQ’S
  • Is quartz stone countertop harmful to human body?

    Quartz stone is composed of 85%-93% natural quartz and 7%-15% unsaturated polyester resin, non-toxic and non-radiation, is an ideal interior decoration material.

  • What chemicals should quartz stone avoid contact with?

    Quartz stone may be damaged when in contact with strengthening chemicals and solvents. Avoid products containing trichloroethane or dichloromethane, including paint removers, furniture decolorizers,  oven cleaners, and products containing bleach. These products can cause permanent discoloration and surface damage. If these agents come into contact with surfaces, wipe them off immediately, rinse with water, and then clean with a vinege-based cleaner.

  • Do I need to apply a sealer to quartz stone?

    Quartz stone is a zero-porosity artificial stone, so there is no need to use additional sealer for protection. And it is not recommended to use any sealer or other protective coatings on the quartz stone surface to avoid blurring the quartz stone surface.

  • Daily how to keep quartz stone clean as new?

    Quartz stone is actually maintenance-free and very easy to clean. Common household stains, such as tea, coffee, lemon juice, soda, fruit, vegetable juice, olive oil or grease, are easy to remove and return the surface to its original appearance. For daily cleaning, wipe with a damp cloth or paper towel. If necessary, scrub with a small amount of mild soapy water, then rinse well and dry thoroughly.

  • How to clear stubborn stains on quartz stone surfaces?

    To remove stubborn stains, soak the contaminated area with a non-acidic cleaner for 5-10 minutes, then wipe it off with a non-abrasive abrasive and rinse it off. For hard stains, such as food and gum, scrape gently with a small blade and clean with warm water and soap. Some stubborn stains may leave slight marks or very slight discoloration on the quartz stone. Permanent markers/inks may stick to surfaces and should be avoided.

Warranty
Oriental Surfaces offers a lifetime warranty to residential owner-occupants, effective from the date of purchase by the original owner or installer, whichever is earlier. This warranty applies exclusively to the original purchaser and the first installation of our engineered stone slabs.
View Warranty Details
Maintenance & Care
Oriental Surfaces is renowned for its easy maintenance. A few simple steps will keep your surface in pristine condition. Click here for more information.
Download the Maintenance Guide
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