Duration: This warranty provides lifetime coverage for manufacturing defects on OrientalSurfaces Inc. quartz surfaces, exclusively for the first owner in residential installations.

Coverage: Covers manufacturing defects in Oriental Surfaces Inc. quartz surfaces, withOriental Surfaces Inc, having the discretion to repair or replace defective materials withcomparable materials.

Exclusions: Excludes damages from misuse, abuse, excessive heat, acts of nature, improperinstallation, and labor costs for removal, fabrication, and reinstallation of material.

Transferability: This warranty is non-transferable and is valid only for the first homeowner,ensuring personalized coverage and service.

Claim Process: The homeowner must notify OrientalSurfaces lnc. in writing within 30 daysof the defect detection, providing proof of purchase.

Limitations: Natural color variations in Oriental Surfaces Inc. quartz surfaces are inherentand not considered defects. This warranty does not cover non-residential countertopapplications, outdoor applications, or flooring.

Maintenance: The homeowner is required to follow Oriental Surfaces' care andmaintenance guidelines. Non-compliance may void this warranty.

Registration: Warranty activation requires registration within 30 days of installation.

Quartz stone is composed of 85%-93% natural quartz and 7%-15% unsaturated polyester resin, non-toxic and non-radiation, is an ideal interior decoration material.

Quartz stone may be damaged when in contact with strengthening chemicals and solvents. Avoid products containing trichloroethane or dichloromethane, including paint removers, furniture decolorizers,  oven cleaners, and products containing bleach. These products can cause permanent discoloration and surface damage. If these agents come into contact with surfaces, wipe them off immediately, rinse with water, and then clean with a vinege-based cleaner.

Quartz stone is a zero-porosity artificial stone, so there is no need to use additional sealer for protection. And it is not recommended to use any sealer or other protective coatings on the quartz stone surface to avoid blurring the quartz stone surface.

Quartz stone is actually maintenance-free and very easy to clean. Common household stains, such as tea, coffee, lemon juice, soda, fruit, vegetable juice, olive oil or grease, are easy to remove and return the surface to its original appearance. For daily cleaning, wipe with a damp cloth or paper towel. If necessary, scrub with a small amount of mild soapy water, then rinse well and dry thoroughly.

To remove stubborn stains, soak the contaminated area with a non-acidic cleaner for 5-10 minutes, then wipe it off with a non-abrasive abrasive and rinse it off. For hard stains, such as food and gum, scrape gently with a small blade and clean with warm water and soap. Some stubborn stains may leave slight marks or very slight discoloration on the quartz stone. Permanent markers/inks may stick to surfaces and should be avoided.